Project Terms & Payments

Every project follows the same path from your first message to the start of work:

Conversation

You tell us about the business, the goal and what you have in mind. The project form is a good place to start.

Scope

We turn that into defined requirements: pages, features, integrations, and anything still to be decided.

Estimate

Each piece of work is estimated on its own, so the total is built from parts you can see.

Proposal

You receive a written quote and plan to review. Questions and adjustments are part of the conversation.

Approval

Work starts only after you approve the proposal.

Sending an inquiry doesn't commit you to anything. If anything on this page differs from your proposal, the proposal applies.

Before any work starts, you receive a written proposal for your project. It states:

Scope

What will be designed and built, in plain language.

Deliverables

The pages, screens, software or files you receive.

Price

The total, itemised by deliverable, including any add-ons you choose.

Payment schedule

When each payment is due and which milestone it belongs to.

Timeline

The phases and milestones from kickoff to launch.

Revision rounds

How many rounds are included, and when they happen.

Out of scope

What the price does not cover, and the assumptions it is based on.

Your payment schedule is set out in your proposal, so you know what is due and when before any work starts. Payments are tied to project milestones, such as starting the project, design approval and launch.

Amounts and due dates

Written in your proposal, and repeated on each invoice.

Published prices

The prices on our Pricing page are suggested starting ranges, not quotes. Your price is the one in your approved proposal.

Work beyond scope

Quoted and approved by you in writing before it is done. Nothing extra is added without that approval.

A revision round is one consolidated set of feedback on a delivered stage, which we then apply. Collecting comments into a single round keeps changes clear and the schedule predictable. Each package includes:

Starter Website

2 revision rounds

Professional Business Website

3 revision rounds

Premium Website

4 revision rounds

Custom Software / Desktop Tools

2 rounds per milestone

Advanced Software Development

Review and revisions at each milestone

UI/UX Design

2 revision rounds

Changes to what has been delivered are revisions. New pages, features or integrations are new scope, and are quoted before they are added. Extra revision rounds can be added, up front or during the project. The rounds for your project are confirmed in your proposal.

Your proposal includes a timeline with phases and milestones. Keeping to it is shared work: we deliver each stage as planned, and the schedule depends on a few things from you arriving on time.

• Content. Text, images, product details and anything else the project needs from you.
• Feedback. One consolidated set of comments for each review, so the next stage can begin.
• Access. Logins or permissions for the domains, hosting or systems the work connects to.

When these arrive on time, the schedule holds. When they arrive late, the milestones after them move too.

Before launch, we test the work. We then deploy it and hand over what you need to run the project. What the handover includes is listed in your proposal.

Ongoing support or maintenance is optional and quoted separately, as its own piece of work.

Ownership of the deliverables, and any licences that come with them, are set out in your project agreement. If anything there is unclear, ask us before you approve it.

If a project needs to pause or stop, it is handled as set out in your project agreement. Let us know as early as you can.

Questions about how a project or payment works? Call us on (931) 628-4466(931) 628-1610 or email true.frame6@gmail.com, or send a message through the contact form.

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